Returns & Exchanges
At Resin Rockers, we want you to be completely satisfied with your crafting supplies and equipment. If you are not happy with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely package the unused items in their original packaging, ensuring all seals are intact to prevent damage during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing